Greetings,
Phone Details:
Phone mode: Polycom SoundStation IP6000
Call Platform: Vonage
Part Number 3111-15600-001 Rev:W
UC Software Version 4.0.14.0987
BootROM Software Version 5.0.5.2324
After upgraded to the latest software and getting it working with Vonage the phone will lock up with the log entires of :
1219100411|res |4|03|[ResFinderC]: Download - Failed to download file SoundPointIPLocalization/English_United_States/SoundPointIP-dictionary.xml, errno 0x2. 1219100411|log |4|03|UtilLogC::uploadFifoLog: upload error. protocol 0 result = -1 1219100412|log |4|03|UtilLogC::uploadFifoLog: upload error. protocol 0 result = -1 1219100412|log |4|03|UtilLogC::uploadFifoLog: upload error. protocol 0 result = -1 1219100414|log |4|03|UtilLogC::uploadFifoLog: upload error. protocol 0 result = -1 1219100414|log |4|03|Failed to upload boot log on start up. 1219100526|log |4|03|UtilLogC::uploadFifoLog: upload error. protocol 0 result = -1 1219100527|log |4|03|UtilLogC::uploadFifoLog: upload error. protocol 0 result = -1 1219100630|log |4|03|UtilLogC::uploadFifoLog: upload error. protocol 0 result = -1 1219100631|log |4|03|UtilLogC::uploadFifoLog: upload error. protocol 0 result = -1 1219100734|log |4|03|UtilLogC::uploadFifoLog: upload error. protocol 0 result = -1 1219100735|log |4|03|UtilLogC::uploadFifoLog: upload error. protocol 0 result = -1 1219110607|copy |*|03|Server 'prov.vonage.com' said 'polycom/ZbHCKkW8X8/languages/Website_dictionary_language_en-us.xml' is not present 1219110607|utilm|4|03|uBLFCompressed: File /ffs0/languages/Website_dictionary_language_en-us.xml.zzz does not exist or is empty 1219110613|copy |*|03|Server 'prov.vonage.com' said 'polycom/ZbHCKkW8X8/languages/Website_dictionary_language_en-us.xml' is not present 1219110613|utilm|4|03|uBLFCompressed: File /ffs0/languages/Website_dictionary_language_en-us.xml.zzz does not exist or is empty
Any Help would be appreciated. The phone is provisioned from Vonage and we have no other UC hardware in the stack.