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Polycom Trio loses SIP connection when Visual+ plugged in

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This is an odd one.  I have a Trio 8800 and a Visual+, and a Logitech C930e plugged into the Visual+.  All firmware updated.  I have connectivity between the two devices.  The Trio is logged in to SfB, and in addition it has Line2 configured for a SIP extension.  Both skype and SIP/voice calls work.

 

However, here is where it gets weird.  When I power the Visual+ on (POE from the Lan-Out on the Trio), the Trio will no longer be able to make outgoing SIP calls.  It can still receive incoming... but outgoing is broken (fast-busy).  If I unplug the Visual+ and restart the phone, it works again - and will continue to work, for hours... up until I plug the Visual+ back in. 

- Trio and Visual+ on on the same subnet, no firewall in between them. 

- outgoing-call breakage happens as soon as the Trio shows a blue 'link' icon (top-right)

- also doesn't matter if the Visual+ is connected to the Lan-Out on the Trio, or a different network jack.

Attached is what gets logged on the Trio... not sure this is meaningful.

 

 

UC Software Version 5.7.2.3205

 

 


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