I have call center type set up with 7 users utilizing Soundpoint IP 450 (SIP 3.1.3.0507) with CS540 and APP-51. There are three phone lines assigned to each device. Two of the lines are in a Hunt Group, which allows a call to roll from the main number to the alternate number when it is not quickly answered. When a user answers a call on the main line with the CS540 headset the other users' CS540 headsets continue to beep/ring as though the call was not answered. I need to know how to stop the beeping once the call is answered.
According to Plantronics the IP 450 and Plantronics CS540 w/ APP-51 EHS configuration is compatible, they advised I post the issue to this forum. Any assistance/guidance will be greatly appreciated.