Hi Guys much smarter than me,
We've purchased three Polycom Trio's recently with the hope of moving to a Skype platform - in the interim however we are using these as SIP phones on an existing Mitel Platform. We have found in using the devices that we are unable to get the devices to recognise either the * or # key when pressed inside an ongoing call - as this is received by the SIP services as a 1 key press. Wiresharking the packets outbound, it seems to be sending as 1.
Where should we go to correct these?
Thanks in advance,
Adam,