Our Polycom is running firmware version 5.5.4.2255 and it is a trio 8800. We have line 1 configured for Skype for Business and line 2 configured to connect to our Mitel phone system. When we make a call via the dial a number button (on hook dialing) or via the line key that is configured to the Mitel phone system (off hook dialing) the phone starts dialing automatically after 3 seconds. I have tried extending the digitmap timeout, but this then breaks the digitmap I have created for the Mitel line. Any ideas?
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