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Trio 8800 immediately hangs up when answering a call

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I've got a Trio 8800 with Visual+ (sw version 5.5.3.3517) registering to an Avaya phone system and to a Cisco VCS for video.

 

Video calls work fine.  The unit can make telephone calls OUT fine. It can receive calls from outside and from internal analog/digital phones and Spectralink wireless phones fine.  But if you call it from an IP-based internal phone it hangs up as soon as you hit answer.

 

Anyone experienced something similar?


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