Is there a key, or a way to make a macro key for a polycom VVX phone that will function as a one touch transfer key and also as a speed dial key. The problem we are running into is that a key that is primarialy used as a one touch transfer key may also need to be used from time to time as a speed dial key to directly call this extension from the reception desk. We shy away from using speed dial keys as the receptionist has to first hit the transfer key before initiating a transfer to the station, a step that seems unnecessary. We had been using Enhanced monitored extension keys, but have since changed this due to performance issues as the customer had programmed 140 of them on one phone with 2 sidecars. Any help would be appreciated.
Also, Do you know is there a hard limit on the number of One Touch Transfer keys that can be assigned to a Polycom VVX600 phone. We tried to change a bunch of keys over and it seems like we must have hit some type of limit as after so many keys, the rest of the keys on the sidecar simply would not display as being programmed.