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Cannot upgrade a Soundstation IP 5000 / cannot contact boot server

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I have searched the boards, Google, etc. and have not found a solution as to why I cannot upgrade my Soundstation.  I have bootrom 4.3.1.0440 and SIP 3.3.3.0069.  I have reset the phone with the 1/3/5/7 key combo, I have reset the local and web configs as well. Numerous times.  I download the proper software for the phone.

 

I have tried using server types of FTP, TFTP, and HTTP and none of these work - however I am able to manually access the files through FTP or HTTP.  I see no indication on the logs of the servers that the phone is even attempting to access them. I have tried entering my server address as 192.168.001.025 and 192.168.1.25 and neither work.  The phone is on the same VLAN and switch as the FTP/TFTP/HTTP server.  I am able to ping the phone from the server and access the HTTP config of the phone.  I have even put it onto a switch with just the server and the phone and it still does not even see the boot server.  I have tried static and DHCP for the phone.

 

Any thoughts as to what I could possibly be doing wrong?

 

 


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