I've had success connecting other polycom devices to my CUCM. However this is the first Trio. The connection guide for the Trio to CUCM found here: http://support.polycom.com/content/dam/polycom-support/products/Voice/realpresence_trio/setup-maintenance/en/Deploying_SoundStation_with_CUCM_us.pdf doesn't match what I actually see.
I've upgraded and downgraded from the oldest to the newest firmware with no difference in results. When I go into the web interface of the Trio I do not see the option under line to put the username and password/digest. The only place I see the option is under the quick setup.
Also, there are a ton of fields that looks specific to different kinds of systems such as Lync, etc. I'm making an assumption that should be set to generic, but that is just that, an assumption.
Any chance that we can get some documentation to connect this to CUCM where the documentation matches the screens?