Is there a MAC address range for VVX311 phones vs VVX411 phones?
My customer sent me a spreadsheet of their new Polycom VVX311 and VVX411 phones that I will use to import into the Interactive Intelligence (Genesys) CIC voip system. Their list has the MAC addresses and all the other information I will use in my import, except they didn't differentiate which is a VVX311 and which is a VVX411.
I want to create separate templates in the CIC system to keep these organized. But need the model info.
Is there a specific MAC address range that Polycom gave to the VVX311s and another MAC address range you gave to VVX411 that I can just sort them by in the spreadsheet?