How to schedule a reboot of Polycom VVX model phones?
I am trying to schedule a reboot of all Polycom phones in my environment as we have stood up a new RPRM Provisioning server in a new DC with a new IP. We changed DHCP on 3/16 to point to the new...
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Mapping softkeys in different call states
Need to map different keys during differing call statesFirmware 5.9.4.3247VVX250 and VVX450 (Assume both will map the same)I have the idle screen completed, but in dialtone and active state I am not...
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Disabling Direct IP Calls on VVX phones using Metaswitch Endpoint Pack
Hello! We would like to prevent our customers' phones from receiving ghost calls. I've seen some posts with instructions about provisioning config files but we are using Metaswitch and the...
View Articlepoly trio 8800 in boot loop after 7.2.2 upgrade
have a poly trio which cannot not boot up. it was upgrading to 7.2.2 and then restarted. its now in continues boot loop. only showing the poly logo then the progress star and it it start again. how can...
View ArticleIP550 - mysterious cover / knob on the back?
Is there any particular function of the cover / knob on the back side of IP550? I cannot rotate nor remove it. I was hoping this is something what would adjust the length of the headset's hook. As I...
View ArticleDifferent digitmap for same registration
Hello!Is it possible to acheive the following task:1. Having 1 registration with 1 line key assigned to it2. Second line key uses same registration info, but different display name and different...
View ArticleVVX 411 not processing BYE
Hello!I have a bit strange setup when having 2 identical accounts (what is differs - label and digitmap and actually digitmap is the reason for having 2 accounts) on a same device.When I'm calling from...
View ArticleDefault admin password is in use. Change the password Remotely?
Im managing a fleet of VVX301's and with firmware 6.4, I cannot log into the web interface after a factory reset. Is there ANY way around this? Or do I have to send someone onsite just to reset the...
View ArticleVisual feedback for digits entered during the call (DTMF)
Hello!Is it possible to have visual feedback (on the screen) of digits, that were entered during the call?VVX 411 6.4.2.3008 Thanks,Ihor
View ArticleNo power to phone Ubiquity EdgeSwitch 5 XP
No power to Polycom WX350 with Ubiquity Edgeswitch 5 XP. Any reason why this wouldn't play nice. 24V. ThanksDenverDTS
View ArticleVVX 350 usb wi fi dongle OBiWiFi5G USB dongle.
Brough a VVX 350 home and want to use it with wi-fi. Is OBiWiFi5G USB dongle the only supported dong? Or can I use any USB wi fi dong? OBiWiFi5G USB dongle. is hard to find.
View ArticlePolycom 411 Business Media Phones
I'm plugging my phone into a 1Gbps switch port and PC into the pc port.I notice that my phone is connected at 100 Mbps when looking at the phone settings and the PC is connected at 1GbpsLooking at the...
View ArticleBluetooth adaptor for VVX310?
I'm thinking of getting a Jabra Evolve2 75 headset, but my VVX310 phone isn't Bluetooth enabled. Is there an adaptor or something I can get to enable Bluetooth on this phone? Thanks!
View ArticleDirect IP Dial
Hello, I'm hoping someone can point me in the right direction. My company has 15 x VVX 411 IP phones all connected to 8x8Software version: 6.4.2.3008 I recently installed an Akuvox door entry intercom...
View ArticleROVE with CUCM
Hi all, just got some Rove 30 handsets in and looking at getting them registered with Cisco UCM.I can get the first handset registered and working etc... as per Poly's documentation, but found when I...
View Article[Software] UC Software 7.3.0 was released
Hello all, we just released UC Software 7.3.0 for the CCX Phones, Trio C60 and Trio 8300 conference phones. NOTE: The Trio 8800 and 8500 will not receive any software later than 7.2.x! CCX...
View ArticlePolycom 450 LineKey Screen Tabs
I recently came across a customer using UC version vvx 450s (not obi) who could scroll left and right for 3 tabs of blf extensions.In my reading, i have found references to vlks, elks, and linekey...
View ArticleUsing Polycom VVX series phones without a provisioning server.
I have had vvx 300s, and 400s, for a while now and I am upgrading to vvx 350s vvx 450s. My current vvx 300s are running on version: 5.6.0.17325. I manually configure these phones and do not use a...
View Articlecustom display and logo on VVX 250
I am testing a VVX 250 on my Vonage business account. The Vonage provisioning includes an option for a custom logo, but there is a vertical white line as part of the default display that messes things...
View ArticlePolycom Trio 8800 Fails to Get DHCP Address
I have a pair of Polycom Trio 8800 phones that have worked perfectly now for over a year. In the last month or so, they simply stopped working. Given that they are in use for a pair of mini Zoom...
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