VVX 250 - Background Image Issue

Phone Model: VVX 250

Firmware:

Yesterday, I was playing around a bit with background images.

The first image I uploaded was a PNG file. After uploading the image in the phone's web portal, the page just hung with the progress wheel spinning for quite a while, to the point I just had to refresh the page. When I went back to Preferences > Background, I just got a Requesting page... message with the spinning wheel that just hung indefinitely. There appeared to be no way to get this page to load, so I ended up doing a factory reset, which removed the image and I was able to get back to the page.

I then re-uploaded the image as a jpg this time, and eveything was fine. I was then able to select the image from the vvx250 desk phone and it displayed just fine... This morning, when I got in I noticed the default image was currently displaying on the phone, even though if you go to Settings > Preferences > Background directly on the phone, it showed that my image was selected. If I select the default and then re-select my image, I receive the message "Selected background image unavailable". And I get the same issue in the web portal where the "Requesting page..." message appears and just hangs there.

I uploaded this same "working" image yesterday on our Receptionist's VVX250, and hers is having the same symptoms this morning too. The default background is displaying, even though my image is selected, and the Background page in the web portal just hangs.

I went to check the log file on BOTH phones and BOTH phones are showing the message "The log file is empty.".

Is there a bug in this newest firmware? Any help would be greatly appreciated.

Thanks in Advance,

Matt