I have several Polycom IP300's where I cannot acces the web interface. I have reset the devices using the 1, 3, 5, 7, MAC address password procedure and I can log into the phone itself using the defaults and I can see the IP address but when I try to log into the web interface, it will not accept any credentials.
These devices are running firmware v. 3.3.5.0247.
On one of them, I've also reset the local config, then the web config, then the dev settings, and lastly, I even formatted the file system. This last step has caused yet another issue: I now see the following sequence on it:
First this:
----> Updating initial configuration
then this:
-----> Could not contact boot server. using existing config
then this:
-----> Error, application not present!
And finally, this:
-----> Rebooting
And it continues this loop indefinitely. Even if I manually enter the server address, I get nothing.
Is there a way, outside of the web interface, to upgrade/downgrade firmware, or perhaps some other set of default credentials that would work? As I've said, I've reset everything so, theorectically, it SHOULD be in a "fresh out of the box" state but apparently it isn't.
Any help on either of these issues would be appreciated.