I'm having a problem with a specific Polycom Soundpiont 650.
In short, this phone was a client re-use install for a new 3CX system.
So I tried to update it via the polycom provisioning site to 407. Phone refused. Tried to use the dg folder on the polycom provisioning site, phone seemed to try to download the bootrom, but was stuck on saving.
So I decided to download the software to a local ftp server manually assign the phone a static IP on the same subnet as the ftp.
Didn't seem to work. So then I downloaded the individual software and bootrom from the support site. It seemed to work enough for me to boot the phone and see the basic SoundPoint lettering on line 1. However, I was unable to access the web gui to do anything.
Each time, seems to freeze on Saving new bootROM. I know the phone is downloading the bootROM, but just freezes on " saving new bootrom"
Any suggestions how to best proceed? Bottom line I need to get this phone to a 3cx compatible version of app/bootrom and able to access the web gui.